Solace Cyber, part of Solace Global, helps companies across the UK recover from ransomware attacks and data breaches. We represent International Loss Adjustors and cyber Insurance companies and cover more than 30,000 UK commercial businesses through our channels, delivering 100’s successful response recoveries and providing Digital Forensic Incident Response services, 24x7x365
Solace Cyber, part of Solace Global, helps companies across the UK recover from ransomware attacks and data breaches. We represent International Loss Adjustors and cyber Insurance companies and cover more than 30,000 UK commercial businesses through our channels, delivering 100’s successful response recoveries and providing Digital Forensic Incident Response services, 24x7x365
Quick response times – Solace Cybers’ security operation centre is manned 24 hours a day, meaning there are teams to respond to your call at all times. Once engaged, we will send an incident response team with the necessary recovery equipment to your site, to start work the same day you call us.
Rapid systems recovery - We work with your teams for the decryption or recovery of your valuable business data, getting you back up and running quickly, reducing the impact of the attack.
Digital forensics – Our teams are equipped to handle environments appropriately, helping find answers with digital forensic analysis, providing experts to testify as needed and supporting requirements for evidence in whichever scenario it is required.
Solace Cyber Incident Response despatches, same day, the nearest team. Onboarding initiation processes begin immediately, including stakeholder introduction and update call schedules, Incident Response Data Capture with creation, agreement, and deployment of initial Incident Response Action plans.
DFIR (Digital Forensic Incident Response) teams conduct full examination of the breach, identifying vulnerabilities, attack vectors, data loss, and system impacts, be this Ransomware, Business Email Compromise (BEC), Data Loss (PII/ICO) or DDoS. Solace completes thorough forensic investigations to understand attacker tactics that inform future mitigation strategies.
Onsite & remote teams take immediate actions to limit damage and prevent the incident from spreading. This includes affected system isolation, elimination of malicious elements, and implementation of protective measures, including Solace proprietary technologies, to prevent further harm.
Solace’s Incident Response team eliminates the root cause of the incident and restores affected systems to a secure state. Focus is on vulnerability identification and repair, removal of malware and ensuring no remnants of the incident persist within the network.
Incident Response teams deliver full restoration of affected systems and services to normal operation. Our engineers implement backups where possible, repair or replace compromised infrastructure, ensuring data is accessible and systems are fully functional.
Solace completes a thorough examination of the Digital Forensic Incident Response and recovery efforts. Bringing risk mitigation, betterment action and a full offboarding process, Solace and client together assess the effectiveness of the actions taken, identifying areas of improvement, and reviewing the lessons learned.
Solace Cybers’ support continues beyond the recovery process. Once your business is back up and running, we work with you to transform your cyber security through a threat-informed approach utilising our nine step approach Solace Global - Cyber 9 Step Process
There are many different variants of ransomware in use today, and the list is always expanding. Each ransomware will work differently, so needs a bespoke solution. We can help you with all types and the following are some more commonly found variants.
8base
Akira
akira
Alphv
arvinclub
Avaddon
bianlian
BlackBasta
BlackCat
BlackMatter
cactus
Cerber
ciphbit
Cl0p
cloak
CoinVault
Coverton
CryptoLocker
CryptoWall
CrySiS
CTB Locker
Dharma
DMA Locker
Eking (Phobos)
everest
GandCrab
GlobeImposter 2.0
HIVE
knight
LeChiffre
Lockbit3
Locky
losttrust
Makop
medusa
monti
noescape
Odin
Phobos
Play
qilin
QNPCrypt
Quantum
ragroup
Rakhni
Rannoh
rhysida
Ryuk
snatch
Sodinokibi / REvil
TeslaCrypt
trigona
WanaCryptor
WannaCry
Wildfire
Aside from our quick response and recovery time, there are many other benefits of using our ransomware recovery service.
Experts and experience - Our teams are specialists in ransomware response and recovery and have helped hundreds of businesses with successful incident response recoveries.
Complimentary risk mitigation technologies and 24/7 Security Operation Centre (SOC) services - During the recovery process, Solace deploys proprietary protection technologies whilst monitoring and responding to all risks via our in-house 24-hr manned security operation centre, ensuring someone is available to deal with any situation, at all times.
Highly accredited - Solace Ransomware Recovery is an approved partner for the NCSC and has several ISO accreditations.
If you are currently facing a digital security breach, call us now on 01202 308818.
As each ransomware recovery process is different, the cost can vary. For guidance on potential cost, call us on 01202 308818.
For the majority of our clients with cyber insurance, the policy covers both the expenses associated with our services and, if required, the ransom payment. Please note, if you have cyber insurance or legal counsel, you can request for Solace Cyber to act as your preferred incident response team.
Each response will include the removal of the ransomware, negotiations with attackers and transferring payment if necessary, decryption and restoring of data, amending the vulnerability that led to the attack, and preparing all documentation for legal compliance and insurance claims.
We have successfully helped recover data from hundreds of major security incidents.
Make back-ups - A new, safe backup of your data can usually stop a ransomware assault from happening. If this is done, finding and encrypting backups will be difficult for many attackers. It is always a good idea for this backup to be physically cut off from the primary network, or "air-gapped." Having a solid security protocol and a frequent backup plan are also crucial.
Have a next-generation antivirus installed - A traditional signature-based antivirus programme is combined with strong exploit protection, ransomware prevention, and endpoint detection and response (EDR) in next-generation anti-virus software. Sentinel One, FireEye, and McAfee are a few antivirus programmes that have these characteristics.
Have a next-generation firewall installed - Next-generation firewalls, also known as Unified threat management (UTM) firewalls, increase security at all points of entry and departure for data exchange within your organisation. In addition to email filtering, gateway antivirus, intrusion detection, intrusion prevention, and many other capabilities, it integrates traditional network security.
Dedicated traffic monitoring - Where feasible, having someone dedicated to monitoring network traffic can also reduce the risk of a ransomware attack. This is because ransomware attackers will usually do a lot of surveillance on a network before attempting a hack, which will usually have tell-tale signs, allowing you to spot and implement a prevention strategy before they hack your data.
We have a team available 24 hours a day, meaning that we can get to your site as soon as possible to begin investigations and recovery.
If you think you are under a ransomware attack, don’t hesitate to get in touch with us to start the recovery process.
Complete the form to request a complimentary consultation with our specialists and get a plan of action in place immediately.
If you need assistance right away, we would recommend calling us on 01202 308818.
Solace Cyber, part of Solace Global, helps companies across the UK recover from ransomware attacks and data breaches.
Solace Cyber Limited is registered in England & Wales no. 14028838
Solace Cyber
Suite 6, Branksome Park House,
Branksome Business Park,
Bourne Valley Road,
Poole, BH12 1ED
United Kingdom